Frequently Asked Questions
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To access a digital product, you must first purchase it through our website. Once your purchase is complete, you’ll receive an email with a download link for your digital file. You can then download the product directly to your device and save it for your records.
We strongly recommend downloading and saving the file to a secure location right away, rather than filling it out in your browser. From there, you can complete the document digitally using Adobe Acrobat Reader (free) or print it to fill out by hand. Your purchased digital product is yours to keep and revisit at any time.
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You can complete the forms digitally using Adobe Acrobat Reader, which is available for free, or print them and fill them out by hand. If completing them digitally, we recommend saving your completed forms to a secure location.
If you choose to print them, store the completed documents in a safe place, such as a home safe or with your important personal records. It’s also important to inform one or two trusted individuals where your completed forms are stored, so they can be easily located when needed.
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Occasionally, purchase confirmation emails can be filtered into spam or junk folders. If you don’t see the email in your inbox, please check your spam, junk, or promotions folders. We also recommend searching your email for our business name or order confirmation.
If you’re still unable to locate the email, please contact us and we’ll be happy to help ensure you receive your download.
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To fill out the forms digitally, you’ll need Adobe Acrobat Reader, which is free to use.
Visit Adobe’s website and download Adobe Acrobat Reader (free).
Open the program and sign in or create a free Adobe account using your email address.
Download your purchased form to your computer and open it inside Adobe Acrobat Reader (not in your web browser).
Click into the form fields and begin typing. You can use the Tab key to move through the fields easily.
As you work, make a habit of saving the file regularly. We recommend using “Save As” and creating a clear file name (for example: My_Estate_Forms_2026.pdf). This helps ensure your information is not lost and allows you to update the document over time.
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Due to the nature of digital products, all sales are final. Once your purchase is completed and the file has been delivered, we are unable to offer refunds, returns, or exchanges.
If you experience any technical issues accessing or downloading your file, please contact us and we will ensure you receive your purchase.
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The Corporate Section of DepartRight™ includes fields for up to three corporations. If you have more than three, we can create a custom package tailored to the number of businesses you need to document.
Please contact us and we’ll be happy to help you find the right solution for your situation.
Please email departright@gmail.com or feel free to fill out a contact form on our home page.